Raidenex
12-18-2006, 11:14 AM
Case in point:

Today, I finished Zelda. Quite enamored of the series (this was the first game I actually finished, you see) I decided to go back to its roots and download the original Zelda. I went to buy Wii Points, input my C/C no., and got an error screen saying "your request cannot be processed at this time".

So sure enough, I log onto my internet banking site, and the money has been deducted from my account. The result: Nintendo has my money, and I don't have my product.

This sort of thing is unacceptable, and in my eyes, amounts to theft. It is Nintendo's responsibility to have an ERROR FREE credit card payment system. It is certainly possible; i've been using Xbox Live with no hassles for over a year now.

Speaking of Xbox Live, they have the following things that Nintendo needs:

SPEED. It takes a couple of seconds to load the Xbox Live Marketplace, and it takes a good half a minute to load the Wii Shop. Unacceptable.

EASE OF USE. The Gamertag system is perfect. It allows for matchmaking and communicating with your friends painless. While I appreciate Nintendo's efforts to protect the children, it is redundant; a sexual predator is not going to try to contact a child through Wii Mail. They'll go for the much easier target, the non-friend-code open communications of the internet.

At the moment, adding a friend to your Wii involves adding their friend code, and in return they have to add your friend code to their system. After a couple of hours, you're able to communicate with them. This is not conducive to the sort of online 'Wii' environment Nintendo was pushing. It is going to severely limit the options of any online games as well, as Pokemon Battle Revolution demonstrates. That game not only requires a friend code, but a separate 12 digit Pokemon Battle code. Ridiculous.

RELIABILITY. Amount of error messages i've had on my Xbox 360: 0. Amount of error messages i've had on my Wii (TODAY): 5.

Nintendo, your hardware is good. Your software is better.

Your online service is shit. Fix it. Now.

Alvinz
12-18-2006, 12:09 PM
What's that? Did anyone else hear someone say the word "sue"? Maybe it's just the wind...

Anyway Raidenx, now you have started a journey to GET YOUR MONEY BACK ^_^. Have fun :) As for you online problems, well I've never gone online with a console, so I can't really help you as I'm extremely inexperienced.

hb smokey
12-18-2006, 12:24 PM
Case in point:

Today, I finished Zelda. Quite enamored of the series (this was the first game I actually finished, you see) I decided to go back to its roots and download the original Zelda. I went to buy Wii Points, input my C/C no., and got an error screen saying "your request cannot be processed at this time".

So sure enough, I log onto my internet banking site, and the money has been deducted from my account. The result: Nintendo has my money, and I don't have my product.

This sort of thing is unacceptable, and in my eyes, amounts to theft. It is Nintendo's responsibility to have an ERROR FREE credit card payment system. It is certainly possible; i've been using Xbox Live with no hassles for over a year now.

Speaking of Xbox Live, they have the following things that Nintendo needs:

SPEED. It takes a couple of seconds to load the Xbox Live Marketplace, and it takes a good half a minute to load the Wii Shop. Unacceptable.

EASE OF USE. The Gamertag system is perfect. It allows for matchmaking and communicating with your friends painless. While I appreciate Nintendo's efforts to protect the children, it is redundant; a sexual predator is not going to try to contact a child through Wii Mail. They'll go for the much easier target, the non-friend-code open communications of the internet.

At the moment, adding a friend to your Wii involves adding their friend code, and in return they have to add your friend code to their system. After a couple of hours, you're able to communicate with them. This is not conducive to the sort of online 'Wii' environment Nintendo was pushing. It is going to severely limit the options of any online games as well, as Pokemon Battle Revolution demonstrates. That game not only requires a friend code, but a separate 12 digit Pokemon Battle code. Ridiculous.

RELIABILITY. Amount of error messages i've had on my Xbox 360: 0. Amount of error messages i've had on my Wii (TODAY): 5.

Nintendo, your hardware is good. Your software is better.

Your online service is shit. Fix it. Now.
Agree that WiiConnect24 has a lot of problems to fix to even fight with Xbox Live. Speed, features, and reliability take top priority.

Also: You will get your Wii points.

J. Peterman
12-18-2006, 07:32 PM
if u don't me AND U TAG TEAM UP AGAINST NINTENDO

Swedish Fish
12-18-2006, 07:40 PM
I like to use the Wii Points Cards. But it might be happen still where it eats the card number/money and gives you nothing.

BTW - Is there any relation between the Wii Points Card numbers(add 11 to the number or something like that), or are they just random?

KREAYSHAWN
12-18-2006, 08:22 PM
wiiconnect24 has always been really fast for me (couple of seconds loading, uh, pages i guess) and i get most vc games in < 1 minute. never had problems topping up with a credit card or an in store card thing.

i really seem to be in the minority here though, i guess you should all move to ireland :B having said that everything will probably go all slow and horrible on me now. lol.

Raidenex
12-19-2006, 01:27 AM
So I just called Nintendo Australia's customer service...

And they don't know where the money goes for the Wii Points. The lady on the phone said it would take a couple of hours to track down, because she needs to contact management, who need to get in contact with Nintendo of America or Nintendo of Japan.

Which is ridiculous customer service infrastructure. Last time Microsoft Australia couldn't handle my issue, I was transferred to Microsoft US; free of charge. My issue was solved within twenty minutes.

Also, when I call MS customer service, I gave them my Gamertag. To find me in the system at Nintendo Australia, I had to give them my serial number. My freaking serial number. Which involved the following discussion:

Cust. Service: "The serial number is on the bottom of your console."
Me: "OK, wait a minute, i'll just switch it off."
Cust. Service: "Oh yeah, sorry, I should have told you to do that."

If I had a game in there running, I could have fucked up my Wii. Good thing i'm not an idiot, but a lot of people are =/

So, I still don't have any VC games. :( :( :(

Alvinz
12-19-2006, 05:32 AM
How do you screw up your Wii by turning it upside down when it's on? Let's see a diagram, home made one preferable.

Anyway, well if you think about it, the Wii is still new and all, so maybe they're still sorting a few behind the scene problems.

Naka
12-19-2006, 05:41 AM
How do you screw up your Wii by turning it upside down when it's on? Let's see a diagram, home made one preferable.




if you move your system around while on and game in tray, it'll scratch the hell outa your precious resulting in cursings and mindless tantrums.

Raidenex
12-19-2006, 07:06 AM
Anyway, well if you think about it, the Wii is still new and all, so maybe they're still sorting a few behind the scene problems.

No matter what the reason, they shouldn't release a product that isn't ready. Xbox Live Marketplace on the Xbox 360 has been working without a hitch since day one; the 360 hardware itself may have had its teething problems, but the online service works without a hitch.

Wattson
12-19-2006, 08:51 AM
No matter what the reason, they shouldn't release a product that isn't ready. Xbox Live Marketplace on the Xbox 360 has been working without a hitch since day one; the 360 hardware itself may have had its teething problems, but the online service works without a hitch.

But Microsoft had much time to practice with online via Xbox, and, correct me if I'm wrong, but Xbox Live sucked at first.

That doesn't excuse Nintendo, but they're newcomers to the internet while Microsoft has been doing it for years.

Sackboy
12-19-2006, 09:17 AM
That is why Nintendo should have done one of two things:

1) Take more time like they've always have and end up releasing there next-gen months/year(s) after everyone else as they always have, or.

2) Do what they've always done - Stay with making games and simple game systems and that's it. They suck at everything else except for the original Nintendo Zapper.

KREAYSHAWN
12-19-2006, 10:00 PM
That is why Nintendo should have done one of two things:

1) Take more time like they've always have and end up releasing there next-gen months/year(s) after everyone else as they always have, or.

2) Do what they've always done - Stay with making games and simple game systems and that's it. They suck at everything else except for the original Nintendo Zapper.

On the plus side, they don't suck as much as sony this gen. Also I cannot figure out what you mean by a "simple game system" =o

Alvinz
12-19-2006, 10:18 PM
if you move your system around while on and game in tray, it'll scratch the hell outa your precious resulting in cursings and mindless tantrums.

Oh, really... Muahahahahahaha!!! Time for some FUN ^_^. Just get an old normal CD, mind you, not that I have a Wii or anything.

Anyway Duo, Sony doesn't really suck that much, they were just a bit slow on the ball. Plus, living up to such a high reputation has gonna make you screw up no matter who you are (unless your Alvin, of course).

KREAYSHAWN
12-19-2006, 10:22 PM
They suck more than Nintendo and MS. I mean, I hear their online service is crap. Do they actually have one? But I don't care. They haven't tried awfully hard to impress me, if anything they've gone out of their way to put me off. And they don't care about pal territories. So no money for sony.

KREAYSHAWN
12-19-2006, 10:24 PM
They suck more than Nintendo and MS. I mean, I hear their online service is crap. Do they actually have one? But I don't care. They haven't tried awfully hard to impress me, if anything they've gone out of their way to put me off. And they don't care about pal territories. So no money for sony.

KREAYSHAWN
12-19-2006, 10:25 PM
gay. double post. anyways, it's hard to say an entire company sucks, exactly, but they've done poorly compared to the other two. so far.

iJB
12-20-2006, 01:42 AM
Microsoft is pretty shitty, mannnn

How about you look at Wii, and look at Xbox, not Wii and 360. 360 was a second-gen online service, ya jerk.

MS is pretty much a tyrant in everything electronical... you can do that with like tribillion dollars in their bank account. Give the Wii a break.

Naka
12-20-2006, 02:26 AM
gay. double post. anyways, it's hard to say an entire company sucks, exactly, but they've done poorly compared to the other two. so far.



..... dont you mean triple post? =D

Sackboy
12-20-2006, 03:51 AM
On the plus side, they don't suck as much as sony this gen. Also I cannot figure out what you mean by a "simple game system" =o

Simple games systems that just play games. None of this online crap. As far as Sony sucking more then Nintendo, I beg to differ. I don't think Sony, Nintendo or Microsoft suck - I'm just Sony fan. they offer the features, games and game systems I like. The other 2 just don't appeal to me. Me buying a Wii will be a waist of money because I'll end up with only 2 games, (Metroid and Zelda), and that's it. Everything else will get old in a day or 2 and become a waist of money.

chewey
12-20-2006, 03:55 AM
Simple games systems that just play games. None of this online crap. As far as Sony sucking more then Nintendo, I beg to differ. I don't think Sony, Nintendo or Microsoft suck - I'm just Sony fan. they offer the features, games and game systems I like. The other 2 just don't appeal to me. Me buying a Wii will be a waist of money because I'll end up with only 2 games, (Metroid and Zelda), and that's it. Everything else will get old in a day or 2 and become a waist of money.

waste.

I haven't even been able to connect my Wii up to the internet yet (errors and lack of help to not get errors) :rolleyes:

Sackboy
12-20-2006, 04:07 AM
waste.

My bad.

Alvinz
12-20-2006, 04:57 AM
If my opinion, I don't think Sony, Nintendo or Microsoft suck. It's not like anyone else can be fucked making a console.

Raidenex
12-20-2006, 10:10 AM
To all the people saying "Leave Nintendo alone, they're only new to this!";

1) The Xbox Live Marketplace is a first-generation console-based purchasing system. I'm not even talking about playing games online (which has yet to be tested extensively so far on the Wii), but rather the ability to input your credit card details into your console and receive software in exchange.

I'm not going to forgive Nintendo for dropping the ball, because they've had the chance to develop an online system previous to this, and they've stated again and again that it wasn't important. What it comes down to is money spent on network infrastructure, and they obviously haven't invested wisely.

2. I'm sick of all this 'MICROSOFT IS AN EVIL CORPORATION' crap. Yes, they monopolized the home computing market. Boo-freaking-hoo. What matters is that Windows is the easiest OS for casual users, because it is what they are used to. I'm not going to get into an argument over whether it is the best OS, because there are lots of factors that come into play, and NO operating system is perfect.

What matters is customer service, and Microsoft has that in spades. Nobody had done what they attempted with Xbox Live, and they did what Sony and Nintendo should have done; paid the best people in the business to design their infrastructure for them.

People are so quick to forget that Nintendo is a company, just like Microsoft and Sony. They are offering a service, and by taking my money and not giving me the product, it is tantamount to theft. I was told by the Nintendo representative I spoke to yesterday that I would receive a call back in a few hours; this was at 8:00 am . It's not 7:00 pm the FOLLOWING DAY, and I haven't received a call.

Also, on the Sony online system: they have also dropped the ball when it comes to online game integration. Resistance, their biggest game, doesn't support the PS3 user accounts. That's ridiculous, having a separate user account for each game in this generation. As for their online marketplace, I haven't experienced the speed/service yet, so i'll hold my judgement.

hb smokey
12-20-2006, 10:17 AM
The reason I try not to use the 'Nintendo is new to online' phrase is because while it is true, they have been sitting back for the past few years and have seen why Xbox Live is such a resounding success. So for them to be this sub-par with their online service is a big disappointment.

KREAYSHAWN
12-20-2006, 02:46 PM
Simple games systems that just play games. None of this online crap. As far as Sony sucking more then Nintendo, I beg to differ. I don't think Sony, Nintendo or Microsoft suck - I'm just Sony fan. they offer the features, games and game systems I like. The other 2 just don't appeal to me. Me buying a Wii will be a waist of money because I'll end up with only 2 games, (Metroid and Zelda), and that's it. Everything else will get old in a day or 2 and become a waist of money.

waste.

i didn't say that sony sucks. i said that nintendo don't suck as much as sony this gen. wii has more launch games and nintendo actually bothered to release their console at a reasonable time over here. ps3's extremely limited supply. sony has had the suckiest launch by far this generation.

i am most definitely not anti-one company. usually i buy every console i can get my hands on. the playstation is probably one of my favourite consoles ever, i'll never forget my excitement as i played the pandemonium demo (lol) i got with it. but with the way everything has gone towards the end of the ps2s life cycle and ps3's astronomical price tag, sony have done a lot to put me off buying a ps3 for the immediate future.

Raidenex
12-20-2006, 02:55 PM
i'll never forget my excitement as i played the pandemonium demo (lol) i got with it

I know this is slightly off-topic, but I thought Pandemonium was an awesome game. It was the first PSone game I ever finished!